Privacy Policy
OpsPulse ("we", "us", or "our") operates the orionapps.org website and the OpsPulse monitoring service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.
Information We Collect
We collect information in several ways:
- Account information: Email address, password (hashed), and account preferences when you register.
- Service data: Endpoint URLs you configure for monitoring, alert settings, and incident history.
- Usage data: Login times, feature usage, and interaction with our service.
- Payment information: Billing details processed securely by Stripe. We do not store your credit card numbers.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our monitoring service
- Send you uptime alerts and incident notifications
- Process payments and manage your subscription
- Respond to your comments, questions, and support requests
- Improve our service and develop new features
Data Security
We take reasonable measures to protect your data:
- All data transmitted between your browser and our servers is encrypted via HTTPS/TLS
- Passwords are hashed using bcrypt before storage
- Payment processing is handled by Stripe, which is PCI DSS compliant
- Access to personal data is restricted to authorized personnel only
Data Retention
We retain your data for as long as your account is active or as needed to provide you services. Incident logs are retained for up to 90 days on paid plans. You may request deletion of your account and associated data at any time by contacting us.
Third-Party Services
We use the following third-party services:
- Stripe: Payment processing. See Stripe's Privacy Policy.
- Telegram: For delivering alert notifications to your chosen chat. We only send messages you request.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of non-essential communications
- Export your data in a portable format
Cookies
We use essential cookies to maintain your login session. We do not use tracking cookies, advertising cookies, or third-party analytics.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
- Email: [email protected]